COVID-19 Updates and Information

 

Restricted Lobby Access

Under current health considerations, effective End of Business Day, Wednesday, March 18th, lobby access will be temporarily closed.

Full Service Drive-Thru Operations will be available at the following locations and times:
        Fayetteville Branch 
            M-Th 8:30 a.m.-5:00 p.m./ F 8:30 a.m.-6:00 p.m / Sa 9:00 a.m.-12:00 p.m.
        Peachtree City Branch 
            M-Th 8:30 a.m.-5:00 p.m./ F 8:30 a.m.-6:00 p.m / Sa 9:00 a.m.-12:00 p.m.
        Newnan Branch 
            M-Th 8:30 a.m.-5:00 p.m./ F 8:30 a.m.-6:00 p.m / Sa 9:00 a.m.-12:00 p.m.
        Griffin Branch 
            M-Th 8:30 a.m.-5:00 p.m./ F 8:30 a.m.-6:00 p.m / Sa 9:00 a.m.-12:00 p.m.
        Jonesboro Branch  M-F 9 a.m.-5:00 p.m. / Sa 9:00 a.m.-12:00 p.m.
        McDonough Branch  M-Th 8:30 a.m.-5:00 p.m. / F 8:30 a.m.-6:00 p.m.

LaGrange Branch will continue normal operations –
Monday-Friday 8:30 a.m.-4:30 p.m.

The following Non-Public Branches will continue normal business hours for their employees
Kia Branch (Temporarily Closed – Returning April 13th, 2020)
Hampton Branch

FAA Regional Office – With Federal Employees being asked to work remotely and traffic reduced at this location, we will close this branch temporarily to utilize our staff in other locations.

 

Consumer Loan Payment Deferral

For Consumer Loans, we are offering Payment Deferral* on qualifying loans as an option for our members. Our lenders are here to help you with your individual needs, so please give them a call at 770.719.1111 or 800.338.5882.

IRS Economic Impact Payments

With so much new information coming to you, we are here to help when we can and connect you with information we hope you will find helpful. For more information regarding the IRS Economic Impact Payments CLICK HERE

Important Message To Our Members

We understand that the Coronavirus, known as COVID-19, continues to cause concerns with new information and changes occurring daily. The Southern Credit Union is working to do our part to ensure the health and safety of our members, staff and the communities we serve. We have implemented additional daily cleaning protocols at our branches and are monitoring information closely as it is released, making every effort to maintain business continuity.

During this time of uncertainty, we want to encourage our members to use our many online and mobile banking services available to access your accounts. Limiting traffic to our branches will reduce possible exposure to you and our staff. Below are the various ways in which our products and services are accessible from the convenience of your home, on your phone or wherever you may be:

  • Contact our Telephone Service Center at 770.719.1111 or 1.800.338.5882 during normal business hours for help with your account.
  • Online banking lets you review balances and transactions, transfer money, and pay bills with BillPay – www.southernonline.org.
  • Funds Transfer – to transfer money to/from other institutions.
  • The Southern Credit Union Mobile App supports remote deposit by check, viewing your balances and transferring funds.
  • ATM\ATM Depository (refer to website for locations).
  • Night Depository is available at each branch location and will be checked regularly.
  • Apply for loans and mortgages online via our website at www.southernonline.org.

In addition, we are asking to help prevent the spread of illnesses. If you or anyone in your household are experiencing any flu-like symptoms (fever, coughing, runny nose or shortness of breath) refrain from visiting a Credit Union office. We will do everything possible to help you remotely. Also, if anyone in your family has traveled via cruise ship or outside of the United States to affected areas, we ask that you wait 14 days before visiting a Credit Union office in person.

You can check our website for updates or email questions or concerns to tscu@southernonline.org. The Credit Union has contingency plans in place and we will continue to monitor the situation daily so that we can be quick in our response.

Our goal is to minimize the disruptions to your banking needs while protecting you and our staff. Thank you for your cooperation and patience.