COVID-19 Assistance

The COVID-19 pandemic is having an unprecedented impact on our daily lives. For members who are experiencing a financial hardship due to Coronavirus (COVID-19), we are here to help and are looking for ways to support you during these difficult times.

For Consumer Loans, we are offering Payment Deferral* on qualifying loans as an option for our members. Our lenders are here to help you with your individual needs, so please give them a call at 770.719.1111 or 800.338.5882.

In addition, we will temporarily waive The Southern’s fee of $1.50 when you use another financial institution’s ATM. As a reminder, the AllPoint branded ATM Network is always surcharge free for our members. You can download their app or go to to find over 55,000 ATM locations. This is one more way The Southern can help make access to your funds easier and more affordable.

We understand each person’s situation is unique, Our branches, lenders and Telephone Service Center are staffed, so please drop by a drive thru or give us a call to identify options and solutions to help you. You may also contact us by email or call us at 770.719.1111 or 1.800.338.5882 for more details.

*For current members. Excludes first mortgage loans and Home Equity loans.