What is Fraud and Why Should You Care?
Fraud is the intentional misrepresentation of information that can lead to financial loss or identity theft. Criminals use your personal data to steal money, open accounts, damage your credit score, and even impersonate you for other crimes.
Common Types of Fraud:• Phishing: Fake emails or messages pretending to be from trusted organizations to steal your information.
• Identity Theft: When someone uses your personal details to commit fraud.
• Scams: Imposter schemes, fake debt collection, investment fraud, and prize offers requiring upfront payment.
Signs You Might Be a Victim:
• Unfamiliar charges on your credit or debit card
• Suspicious withdrawals from your bank account(s)
• Bills for services you did not use
• Unknown accounts on your credit report
How to Protect Your Personal Information:
• Use strong passwords or pass phrases and update them regularly
• Store sensitive documents in a secure place
• Avoid sharing personal details via email, text, or on social media
• Monitor your accounts and credit reports frequently
• Enable two-factor authentication on your accounts
Stay Vigilant Against Scams
Scammers often use fear, urgency, and pressure tactics. If someone asks for immediate payment or sensitive information, pause and verify before acting.
If you suspect you've become a recent victim of identity theft or a scam affecting your accounts at The Southern, call our Member Service Contact Center at 770.719.1111.
You can report fraud and learn more about how to better protect yourself at the links below.
Helpful Resources: